Why Choose Us?
Bain & Irvine are a well established Roofing Contractors and have been keeping people warm and dry for over 68 years.
We provide fully qualified tradesman ranging from top level Heritage Craft Operative Status in Slating & Tiling, NVQ Level 3 Operative in Slating & Tiling and time served operatives in Slating & Tiling. We also employ a new apprentice every 2 years to ensure the future of this very important craft and to keep our company young!
The materials we use are of the best quality. We offer 10 to 25 years guarantees on all new felt flat roofs as well as lead work and these come straight from the manufacturer to ensure your peace of mind. We are also affiliated to Trustmark and this guarantee is provided by them to provide an additional level of comfort. With all other works, we supply a one year defects and liability guarantee.
Reasons for choosing Bain & Irvine
- Dating back to the inception of the company it has always been our policy to complete works to the satisfaction of our clients prior to sending out an invoice.
- Working closely with our clients. The client is of paramount importance and good ongoing communications is critical to the success of the project.
- High level customer satisfaction is crucial. At the end of all work projects we produce a questionnaire to ascertain the quality of the works process and the customer care provided.
- We have Public and Employers Liability Insurance, which is there not only to protect our customers but indeed our staff too.
- Our commitment to staff training is fundamental. The continued improvement of the current skills of our staff and indeed to encourage our staff to learn new skills in order to keep abreast of with new developments within the industry is essential. Many of our staff have been with us for more than 10 years and this continuity of staff and skills has been vital to the company’s continued success. This training ensures that our customers receive the highest level of workmanship using the most recent improved products.
- Our success in the prestigious National Awards for Slating and Tiling in 2009 and in Heritage in 2010 and having been shortlisted every year since is testament to the quality of our workmanship.
- We currently have over 500 customers on our Annual Maintenance database. These customers have been loyal to us, some for over 25 years. Our attention to detail, our customer care is what makes these customers come back year after year.